Volume 3,Issue 9
从“耗竭”到“复原”:社会工作督导的心理支持功能与机制
社工在高情感投入服务中易职业耗竭,表现为情感枯竭、去个性化和成就感降低。本研究基于职业耗竭与心理复原理论,用质性研究法探讨督导的相关功能与机制。研究发现,督导借情感支持等四大功能,构建“情感管理-认知调整-资源整合-意义重塑”动态支持机制,其不仅是技术指导者,更是社工心理健康守护者。建议从督导能力建设等三方面完善心理支持路径。
[1] 刘继同. 情感劳动与社会工作者的职业健康:基于北京市的实证研究. 中国社会工作研究, 2020,(2), 89-102.
[2] 李迎生.中国文化背景下社会工作督导的关系伦理. 社会建设,2021, 8(4), 23-31.
[3]Kadushin, A., & Harkness, D.Supervision in social work (5th ed.). New York: Columbia University Press. 2014.
[4]Hensel, J. M., Ruiz, C., Finney, C., & Dewa, C. S. Meta-analysis of risk factors for secondary traumatic stress in mental health professionals. Trauma, Violence, & Abuse, 2021,22(1), 1-13.
[5]Mor Barak, M. E. Supportive supervision and staff retention: A social work perspective. Administration in Social Work,2009, 33(3), 317-330.
[6] 王思斌. 社会工作督导的中国模式:行政逻辑与专业自主性的平衡. 社会, 2019,39(6), 1-22.
[7]Maslach, C., & Jackson, S. E. The measurement of experienced burnout. Journal of Organizational Behavior, 1981,2(2), 99-113.
[8]Bride, B. E. Prevalence of secondary traumatic stress among social workers. Social Work, 2007,52(1), 63-70.
[9]Shapiro, S. L., Brown, K. W., & Biegel, G. M. Teaching self-care to caregivers: Effects of mindfulness-based stress reduction on the mental health of therapists in training. Training and Education in Professional Psychology, 2007,1(2), 105-115.
[10]Richardson, G. E. The metatheory of resilience and resiliency. Journal of Clinical Psychology, 2002,58(3), 307-321.
[11]Kinman, G., & Grant, L. Exploring stress resilience in trainee social workers: The role of emotional and social competencies. British Journal of Social Work,2011, 41(2), 261-275.
[12]Bogo, M., & McKnight, K. Clinical supervision in social work: A review of the research literature. The Clinical Supervisor,2005, 24(1-2), 49-67.
[13]Beddoe, L.Surveillance or reflection: Professional supervision in ‘the risk society’. British Journal of Social Work, 2010,40(4), 1279-1296.
[14]Hair, H. J. The purpose and duration of supervision, the supervisory relationship, and the professional development of the supervisee. The Clinical Supervisor, 2013,32(1), 68-87.
[15] 徐建库,王学好,闫芳.职业倦怠基层医务工作者心理健康状态和社会支持的关联[J].中国心理卫生杂志,2022,36(12):1068-1073.
[16] 张梦妮.社会工作实习生的伦理困境与督导支持研究[D].沈阳师范大学,2021.
[17] 谢万玲.社会交换理论视角下的社会工作督导关系研究[D].重庆大学,2020.
[18] 孙剑豪.本土情境下社会工作督导成效研究[D].山东大学,2020.
[19] 张洪英,赵万林.社会工作跨文化督导的本土含义与实践策略[J].浙江工商大学学报,2019,(06):109-119.
[20] 邵贞.社会工作督导行为与督导同盟之关系研究[D].上海师范大学,2019.